In this course, learn how to better enable your client to create and sustain positive habits with actionable, accessible tips. You will be exposed to the psychological mechanisms behind habit-making as well as focus on tangible strategies to ditch negative habits and plant desirable ones. The second section of this course addresses how to improve client relationships using Non-violent Communication, as well as explores handling the most challenging client scenarios. Learn how to tackle negativity, defensiveness, low motivation and more with specific tools and a new outlook.
(This course is a part of CCI’s MCWC training)